Shipping Policy

IS SHIPPING FREE?

Yes, shipping is free WORLDWIDE

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for your order to arrive to the USA (varies from product to product). Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Special Note

Custom items is made especially for you, which needs 3-7 days to process. We ship worldwide. Please note, we can't ship Express to a PO box.

We use Yun express,USPS,UPS,DHL or FedEx to ship our order based on your location and available inventory.

SHIPPING TIME

1.Noth America,most Europe and Australia New ZeaLand takes 10-15 days.

2.Asia takes 10-12 days.

3.South America usually takes 20-30 days.

4.Middle West (Israel,Kuwait,Saudi Arabia, United Arab Emirates takes 10-12 days),others takes 20-30 days.

EXPEDITED SHIPPING

Fast track shipping option is available for an additional cost of $30.The item will be shipped to you within 5 to 7 business working days(Also need 3 working days to process your order.). So about 8-10 working days you will receive your package.However, make sure that a fast shipping option is available at checkout as this option is not available for all products.

Notes:

1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

2) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.

3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

4) If there is any shipping issue with your package , you must contact Customer Support within 180 days after your order was placed.

5) We are not responsible for the return packages,so make sure you filled your address correctly and keep tracking your package please.